Terms And Conditions:
The Installer is to provide and install retrofit fan coil(s) and/or heat pump(s) within the scheduled time agreed upon with the client and determined in conjunction with the resident, building management, fan coil manufacturer, and fan coil installer. The Scope of Work is included in the PDF attachment on the main registration page. By agreeing to these Terms and Conditions, you are agreeing to this Scope of Work. Should you wish a signed Scope of Work document, please contact us and we will be happy to provide it.
Prior to installation, the existing fan coil will be tested to ensure the water shut-off valves function properly. Unless stated otherwise, if one or both existing valves will not close to turn off the water, we will need your building engineering department to assist in this matter and there may be an additional cost if they need to be replaced.
The condition of the water riser in older buildings varies significantly and is difficult to determine as it is behind a wall. Should there be any visible concerns, we will notify building management immediately. We are not responsible for issues caused by the condition of existing risers.
The far majority of our installations do not require any work to the existing drywall. While we make every effort not to damage the wall around the fan coil, the age and condition of the plaster may make it unavoidable. Should there be damaged drywall, plaster or baseboard, patching and painting is not included.
To perform the work effectively and safely, the installers need 3-feet clear on either side of the fan coil and 6-feet in front. The resident is to move any furniture, wall paintings, or any other objects within this area. We are not responsible for any damage to furniture that is not removed.
All sales and deposits are final and subject to the warranty terms stated below. Payment terms are based on the payment schedule selected. Deposit & balance remaining will both be charged on the credit card submitted to us. Your card will be charged automatically upon completion of installation. If there is a payment plan, your card will be charged every month based on what was agreed to on checkout.
Warranty:
The Installer warrants this product against failure due to defects in materials or workmanship under normal use and maintenance. All warranty periods begin on the date of the original installation and last for a period of 2 years, unless stated otherwise. If a part fails due to a defect during the applicable warranty period, the Installer will provide a new part to replace the failed defective part at no charge for the part, as well as the labor to install the defective part. Except as otherwise stated herein, those are Installer’s exclusive obligations under this warranty for a product failure. This limited warranty is subject to all provisions, conditions, limitations, and exclusions listed below in this document.
Warranty Conditions:
We recommend the warranty be registered with Unilux, the manufacturer. This can be done through the warranty portal:
United States: www.uniluxsuitesolutions.com/warranty
Canada: www.uniluxcrfc.com/warranty
If the date of original installation cannot be verified, then the warranty period begins ninety (90) days from the date of product manufacture (as indicated by the model and serial number). Proof of purchase may be required at the time of service.
Product must be installed properly and by a certified installer.
The warranty applies only to products remaining in their original installation location.
This warranty is to the original purchasing owner and is transferable to new owners.
Installation, use, care, and maintenance must be normal and in accordance with instructions contained in the Installation Instructions, Owner’s Manual, and Company’s service information.
This Warranty Does Not Cover:
Normal maintenance as outlined in the installation and servicing instructions or Owner’s Manual, including filter cleaning and/or replacement and general cleaning of the unit.
Failure, damage, or repairs due to faulty installation (if applicable), misapplication, abuse, improper servicing, unauthorized alteration, or improper operation.
Failure to start due to voltage conditions, blown fuses, open circuit breakers, or damages due to the inadequacy or interruption of electrical service.
Failure or damage due to floods, winds, fires, lightning, accidents, corrosive environments (rust, etc.) or other conditions beyond the control of Installer.
Failure or damage due to exposure to ambient temperatures below 35 degrees Fahrenheit (35°F). Such temperatures may cause the unit to freeze, thus causing the unit to fail and possibly leak water due to damage caused by frozen water.
Parts not supplied or designated by the manufacturer, or damages resulting from their use.
Electricity or fuel costs, or increases in electricity or fuel costs from any reason whatsoever, including additional or unusual use of supplemental electric heat.
Any special, indirect, or consequential property or commercial damage of any nature whatsoever.
Privacy Policy:
The Company (Installer or Unilux) collects and holds the personal information you submit for the sole purpose of coordinating your installation. Your contact information (name, phone number, email, and suite number) may be shared with building management for this purpose. Your personal information will be held for the duration of your warranty and then deleted. The Company does not have access to the financial information you share.
All financial information is collected and held directly by the affiliated payment channel and subject to their Privacy Policy found here:
United States addresses: Processed by Authorize.net through Chase Bank: https://www.authorize.net/en-us/about-us/dpa.html
Canadian addresses: Processed by Bambora through TD Bank: https://www.bambora.com/en/ca/privacy-policy/